This role will be responsible for the accurate and efficient processing of financial transactions, ensuring all activities are carried out in line with established policies and procedures. Reporting to the Finance Director, the role will support the smooth operation of the payment processing function by delivering high-quality customer support, confirming collection amounts, calculating fees accurately, and maintaining strong data entry and processing standards. The role will also involve monitoring transactions to support effective risk controls and operational efficiency.
Key accountabilities:
Process and reconcile deposits, withdrawals, transfers, refunds and other B2B payment transactions in line with company policies, procedures and controls.
Perform daily company reconciliations and process internal and external transfers accurately and on time.
Import, arrange and process deposits and withdrawals through banking systems and payment methods.
Support Customer Support, Sales and internal departments with client payment, banking, funding and transaction-related queries.
Confirm collection amounts, calculate fees and maintain accurate payment records in internal systems.
Liaise with banks, payment service providers and online payment methods, including handling related correspondence and follow-ups.
Ensure compliance with AML procedures, regulatory requirements, internal controls and risk management standards.
Monitor daily transactions for risk indicators, failed payments, unusual activity and other control matters.
Assist with internal and external audit requests by providing supporting documentation, reports and transaction evidence.
Escalate discrepancies, processing issues or potential risks and support improvements to payment workflows and controls.
Supporting the management in ad-hoc and ongoing projects/assignments as required.
Person Specification:
University degree in Mathematics, Finance, Accounting or another relevant field.
4+ years of experience in a financial services, banking or payment processing environment.
Strong analytical skills with excellent attention to detail and accuracy.
Solid knowledge of MS Office Suite, particularly Excel.
Fluent in English, with excellent written and verbal communication skills.
Strong organisational and prioritisation skills, with the ability to manage tasks effectively and meet deadlines.
Team-oriented, with strong interpersonal skills and a positive, professional attitude.
Self-motivated, hardworking, reliable and punctual, with a strong work ethic.
Benefits:
Competitive salary
Discretionary annual bonus
Hybrid working – Monday to Wednesday on the office
21 days annual leave plus public holidays
Provident fund
Medical insurance scheme
To apply please complete the form below:
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